FAQ

We service the following metro areas and surrounding.

• Anthem
• Avondale
• Carefree
• Cave Creek
• Chandler
• El Mirage
• Gilbert
• Glendale
• Goodyear
• Litchfield Park
• Mesa
• New River
• Paradise Valley
• Peoria
• Phoenix
• Scottsdale
• Sun City
• Surprise
• Tempe
• Tolleson

We do not currently offer 24/7 emergency services, but we do offer fast response times during regular business hours. Contact us for more information.

We recommend having your HVAC system serviced twice a year, once before the heating season and once before the cooling season. Regular maintenance can help prevent breakdowns and prolong the lifespan of your HVAC system.

There are several ways to improve the air quality in your home, including regular air filter replacements, air duct cleaning, and installing air filtration systems or UV lights.

There are several ways to save money on energy bills, including regular maintenance, upgrading to an energy-efficient system, and/or installing a programmable thermostat.

The lifespan of an HVAC system depends on several factors, including the type of system, usage, and maintenance. On average, an air conditioner or furnace can last 10-15 years with proper maintenance.

This could indicate a problem with the system. Contact us to schedule a service appointment to diagnose and fix the issue.

You can schedule a service appointment by calling us at (602) 507-0220 Ext. 1 or filling out the form on our website. We'll work with you to schedule a convenient appointment time.

We accept cash, checks, and major credit cards for payment. We also offer financing through Wisetack. Please visit our Finance page for more detail. The payment isn’t collected until the work is complete.

Yes! This is super important for any contractor you hire! Blackstone Heating & Air Conditioning LLC is fully licensed (AZ ROC# 335862), bonded, and insured for your protection and peace of mind.

If your HVAC system is more than 10-15 years old, uses R-22 refrigerant, requires frequent repairs, or is no longer keeping the space comfortable, it may be time for a new system.

We offer financing options through Wisetack to help make HVAC services more affordable. Please visit our Finance page for more detail.

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While there are some basic maintenance tasks you can perform, such as changing the air filter, it's best to leave HVAC maintenance to the professionals.

Yes! We partner with DirtiDucts, an A+ rated and accredited with the Better Business Bureau, to help improve the air quality in your home or office.

The best HVAC system for your home or office depends on several factors, including the size of the space, your energy needs, and your budget.

We recommend replacing your air filter every 1-3 months, depending on usage and the type of filter you have.

In some cases, it may be possible to replace just one component of your HVAC system. Contact us to schedule a consultation and we can help you determine if a partial replacement is possible.

Yes, our technicians can help you choose a programmable thermostat that's right for your HVAC system and your needs.

Regular HVAC maintenance is key to preventing problems in the future. Additionally, be sure to change your air filter regularly and keep all registers open and unobstructed.